Delivery & Returns
We endeavour to send any orders received before 12 noon out on the same working day. Otherwise, it will be within 24 hours.
2nd Class UK (3-5 working days) = £3.50
1st Class UK (1-3 working days) = £3.80
Next Day UK (Special Delivery guaranteed to arrive before 1pm the next working day.Order Must be placed before noon) = £5.50
Saturday UK (Special Delivery guaranteed to arrive before 1pm on Saturday. Place your order before noon on Friday)= £7.50
This delivery option can be selected on ANY day and we will not dispatch your parcel until Friday.
Free UK Delivery on all orders over £55
Please note that all UK orders will require your signature for delivery.
Europe (3-5 Days) = £7
USA (up to 7 Days) = £15
The Rest of the World (up to 10 Days) = £25
Absolutely, No problem! You can return any item within 14 days of receipt for a refund. All items must have the original tag still firmly attached, so please take care when trying the goods on at home. This protects you as a customer. If the tag is removed, no refund will be issued and the item will be forwarded back to your address. Please return the delivery note with your package and put your name and address on the reverse of the parcel. We will then be able to refund the price you purchased your item at. All goods will be inspected on return. Please note we do not refund postage charges.
Fancy Something Else?
If you'd like to exchange an item, please let us know what you'd like. We are happy to exchange non-sale items (other than panties).
Unfortunately panties cannot be returned due to hygiene reasons, so please make sure you have the correct size before ordering.
Sale items cannot be returned or exchanged.
Any returns are the responsibility of the customer until they reach us, so please ensure everything is packaged properly that it may reach us in once piece and no damage is possible. We would strongly advise getting a FREE certificate of posting from the Post Office as parcels do go missing from time to time. To upgrade to the more secure Recorded Delivery service please ask at the Post Office counter. As we're sure you understand we can't be held responsible for parcels that don't arrive back with us.
What Happens Next?
As soon as we receive your parcel, we'll sort out the exchange or refund (minus a postage administration cost of £3.95 per parcel). Naturally this will not apply if your item is faulty.
Any items returned to us in error are not the responsibility of Bellissima Bump Ltd.